Customer Service Representative
Chevron · Sunnyvale, CA
About this job
Are you looking to grow your career with a trusted brand? Chevron Stations Inc. (CSI) operates retail stations where we sell quality gasoline and convenience products. We are seeking hardworking, self-motivated, and dependable individuals to join our team in Sunnyvale, CA. If you value safety, enjoy working collaboratively, and possess a positive attitude, this could be the perfect fit for you. Our core philosophy is People First, Excellence Always, and we maintain a 100% total customer focus in a fast-paced environment.
As a Customer Service Representative, you will play a vital role in delivering exceptional guest service. Your daily responsibilities will include:
- Greeting customers courteously, maintaining a professional demeanor, and thanking every guest while making eye contact.
- Conducting point-of-sale activities accurately and safely across multiple forms of payment, managing cash drawers, and performing shift reconciliations.
- Preparing food and hot beverages, including operating kitchen and sanitation procedures for products like Krispy Krunchy Chicken while adhering to county and city regulations.
- Promoting store specials, managing inventory levels, checking in deliveries, and restocking retail shelves and coolers.
- Performing consistent cleaning duties across indoor and outdoor facilities, including restrooms, islands, pumps, and car washes.
- Adhering strictly to safety, security, quality guidelines, and age-restricted product sales laws.
To be successful in this role, candidates must meet the following requirements:
- Proficiency in English to understand company policies, safety training, and job instructions, and to communicate effectively with customers and coworkers.
- Availability to work a flexible schedule, which may include early mornings, evenings, weekends, holidays, and overnight shifts as needed.
- Strong attention to detail, sound judgment, and the ability to handle challenging situations professionally.
- Must be at least 18 years of age or older to work in California locations, and at least 21 years of age for specific shifts or positions where applicable.
- Physical capability to stand and walk for long periods, bend, reach, and lift products up to 25 pounds using proper techniques.
We are proud to offer a competitive compensation range of $21.00 to $22.00 per hour, determined by skills, experience, and qualifications. Additional offerings include direct deposit with competitive weekly pay, flexible full-time and part-time shifts, health and wellness packages available for purchase, education reimbursement, and commuter benefits. Chevron Stations Inc. is an Equal Opportunity employer committed to a diverse and inclusive workforce.
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