Customer Service Representative

Are you excited to grow your career with a leading retail brand? Chevron Stations Inc (CSI) is seeking dedicated individuals to join our team at Station #2225, located at 6000 Geary Blvd, San Francisco, CA, 94121. At CSI, we sell gasoline and convenience products at our retail stations, and we are looking for hard-working people who value safety, enjoy working as a team, and maintain a positive, customer-first attitude. The compensation range for this position is $21.75 to $22.75, with exact pay determined based on skills, experience, and qualifications.

As a Customer Service Representative, your primary goal is to provide exceptional guest service while working effectively and safely in a fast-paced environment. Key responsibilities for this role include:

• Maintaining courteous, professional contact with customers, co-workers, vendors, and the community, while always greeting and thanking customers with eye contact.
• Conducting accurate point-of-sale activities, managing cash drawers, performing shift reconciliations, and following company cash-handling procedures.
• Maintaining neat personal hygiene and a professional appearance in compliance with CSI image standards.
• Supporting safety, security, and quality guidelines, including loss prevention practices and strict adherence to age-restricted product sales laws.
• Preparing food and hot beverage products, managing foodservice and beverages to maximize sales and minimize loss, and following proper kitchen, food safety, and sanitation regulations.
• Performing consistent station cleaning of indoor and outdoor facilities, restocking shelves and coolers, cross-checking delivered goods, and actively promoting store specials.

To be successful in this role, you should meet the following requirements and qualifications:

• Must be sufficiently proficient in English to understand company policies, safety training, and job instructions.
• Available to work a variety of flexible hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail, ability to handle challenging situations professionally, and capability to work independently or in a team setting.
• Must be at least 18 years of age or older to work in California locations.
• Physical capability to stand and walk for long periods, bend, lift, push, and safely handle objects following proper lifting techniques.

CSI offers a competitive total rewards package for eligible employees, which may include direct deposit with weekly pay, health and wellness packages available for purchase, education reimbursement programs, shift differential pay, commuter benefits, and loyalty service time programs. We are an Equal Opportunity employer committed to a diverse and inclusive workforce.

• Job Category: Customer Support