Relationship Banker – Suffolk, VA

Bank of America is seeking a dedicated Relationship Banker in Suffolk, VA to join an inclusive workplace committed to driving Responsible Growth and helping make financial lives better. In this role, you will be part of an in-office culture that supports teammate wellness, professional development, and community impact while providing appropriate flexibility based on role-specific considerations.

As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist them with conducting transactions through self-service resources, including mobile banking, online banking, and ATMs. You will also accurately and efficiently process cash transactions as needed and have meaningful, in-depth conversations with clients to uncover their financial and life priorities, connecting them with appropriate solutions to meet their goals.

Key responsibilities include:

• Executing the bank’s risk culture and striving for operational excellence
• Building and nurturing lasting relationships with clients to understand and meet their financial needs
• Following established processes, guidelines, laws, and regulations to ensure compliance and do what is right for clients and the bank
• Growing business knowledge and expanding your professional network by partnering with internal specialists in small business, lending, and investments
• Managing financial center traffic, scheduled appointments, and outbound calls effectively
• Driving an exceptional client experience and handling day-to-day cash responsibilities

Required qualifications and skills include:

• High School Diploma, GED, Secondary School, or equivalent (Bachelor’s or business-relevant Associate’s Degree preferred)
• An enthusiastic, highly motivated self-starter mindset with a strong work ethic, intense focus on results, and a dedication to acting in clients’ best interests
• Strong collaboration skills to build effective partnerships and get things done
• Confidence in identifying solutions, communicating effectively, and educating clients on self-service banking technologies
• Strong critical thinking, problem-solving, and time-management abilities
• Availability to work weekends and/or extended hours, and the ability to travel to financial center locations within a reasonable distance
• Desirable experience includes a background in financial services, previous cash handling experience, and a proven track record in a salary plus incentive sales environment

This is a full-time, 40-hour per week position on the 1st shift in the United States. Join Bank of America to build a successful career with opportunities to learn, grow, and make a meaningful impact every day.