Case Manager – Intensive Case Management Services Hybrid

Berry Street · Noble Park, Greater Dandenong · 📍 View on map

POSTED

Jul 8, 2026

About this job

Berry Street is seeking a dedicated and compassionate professional to join our team as a Case Manager for our Intensive Case Management Services. This is a full-time, hybrid position based out of Noble Park, serving the Greater Dandenong community. If you are passionate about empowering individuals and families and upholding human rights, this is an opportunity to make a meaningful difference in the lives of those who need it most.

Our vision is that everyone feels safe, included, and supported to lead their best lives. With a combined history of over 240 years of supporting Australians experiencing poverty, violence, abuse, and disability, our unified organisation brings together unparalleled expertise. As a Case Manager in our Intensive Case Management Services, you will play a vital role in delivering client-centered support and fostering positive outcomes.

Key responsibilities in this role typically include:

Providing intensive, trauma-informed case management and support to individuals and families with complex needs.
Developing, implementing, and reviewing comprehensive care and support plans in collaboration with clients.
Connecting clients with appropriate internal and external community services, supports, and networks.
Advocating for clients to ensure equitable access to resources, promoting their rights and self-determination.
Maintaining accurate, timely case notes, records, and reports in accordance with organisational and regulatory standards.
Participating in regular team meetings, supervision, and professional development opportunities.

To be successful in this position, you will bring a strong commitment to social justice and human rights, along with relevant qualifications and experience in human services, social work, or a related field. Your ability to build rapport, navigate complex service systems, and work collaboratively in a hybrid work environment will be essential. Join Berry Street and help us empower individuals and families to thrive.