About this job
We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join the team at EE on a full-time, permanent basis located in Pelaw, Gateshead. If you are someone who thrives in a dynamic environment and genuinely enjoys connecting with people, this is a fantastic opportunity to build your career with a leading brand.
In this role, you will be the friendly voice of EE, supporting customers with their inquiries, providing expert guidance, and delivering an exceptional standard of service. Whether you have previous experience in customer service, retail, hospitality, or simply possess a natural flair for communication, you will find a welcoming and supportive workplace here.
Key responsibilities typically associated with this role include:
- Engaging with customers warmly and professionally across various communication channels
- Listening to customer needs and providing tailored solutions regarding products and services
- Navigating internal systems efficiently to manage accounts and resolve queries
- Working collaboratively with team members to achieve shared service and performance goals
- Representing the EE brand with enthusiasm and integrity at all times
The position offers a competitive annual salary of £23,970, alongside the stability of full-time, permanent employment. We value dedication and hard work, and we provide the necessary training and support to help you succeed from your start date.
If you are outgoing, full of energy, and ready to take the next step in your professional journey with a nationally recognized company, we want to hear from you. Apply today to become a valued part of the EE team in Gateshead.
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