About this job
Telstra is seeking a dedicated and enthusiastic professional to join our team as a Customer Service & Sales Consultant on a permanent part-time basis in Australia. If you are passionate about delivering exceptional customer experiences and thrive in a dynamic retail environment, this opportunity is designed for you.
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
In this dynamic role, you can expect to engage in a variety of day-to-day responsibilities, including:
- Greeting customers warmly upon entry and actively listening to understand their connectivity needs
- Demonstrating the latest mobile devices, broadband solutions, and digital services
- Collaborating effectively with team members to achieve store targets and deliver seamless service
- Navigating various systems to process sales, manage accounts, and resolve inquiries efficiently
- Staying up-to-date with Telstra’s latest product offerings, promotions, and technology trends
We are looking for individuals who bring a positive attitude, strong communication skills, and a genuine desire to help others. Whether you have a background in retail, hospitality, or customer service, your ability to connect with people and work collaboratively will make you a great fit for our team.
Please note that applications for this permanent part-time opportunity close on 30 December 2026 at 11:59 pm. We encourage interested candidates to submit their applications promptly.
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