111 Police Emergency Communicator
New Zealand Government · Wellington, Greater Wellington · 📍 View on map
About this job
Join the New Zealand Government as a full-time 111 Police Emergency Communicator based in Wellington, Greater Wellington. In this vital full-time role, you will be part of an organisation with over 13,000 staff dedicated to working with the community to ensure New Zealanders are safe and feel safe every day of the year.
As a 111 Police Emergency Communicator, you will play a crucial frontline role in managing critical situations, answering urgent calls, and coordinating emergency responses across land, sea, and air. This position offers a competitive salary range of NZD 64,161 to NZD 72,112 per year.
Key responsibilities typically associated with this role include:
- Answering incoming 111 emergency and non-emergency calls promptly and professionally
- Gathering accurate information from callers in high-stress, fast-paced situations
- Assessing situations quickly to determine the appropriate police or emergency service response
- Entering critical data into computer-aided dispatch systems accurately and efficiently
- Providing ongoing safety advice and reassurance to callers until help arrives
- Collaborating effectively with dispatchers, frontline staff, partner agencies, iwi, and local communities
We are seeking dedicated individuals who possess strong communication skills, emotional resilience, and a genuine commitment to public safety. If you thrive under pressure and want to make a meaningful difference in your community, we encourage you to apply for this rewarding opportunity with the New Zealand Police.
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