Guest Experience Manager

Zuma Restaurants · Madrid, Comunidad de Madrid · 📍 View on map

POSTED
Sep 7, 2026

About this job

As a Guest Experience Manager , you will be at the heart of the Zuma guest experience, creating memorable moments from the first reservation to the final farewell. You’ll ensure every guest feels genuinely welcomed and experiences the warmth, energy and exceptional service that define Zuma. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Madrid. Zuma brings its world-renowned experience to the Spanish capital, …

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