About this job
At Mad Mex, we’re mad for it! Mad about bold, vibrant flavors that pack a punch, we’re on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with authentic Mexican ingredients. With over 75 locations and big plans for growth, we’re all about fighting for flavor and defending freshness every single day. If you’re mad for it too, you’ll love being part of our journey as our next Assistant Retail Manager.
This is a full-time opportunity based in the Banksia and Rockdale area, offering a competitive annual salary of A$79,499. In this role, you will play a vital part in the daily operations of the restaurant, supporting the store leadership team to deliver exceptional customer service and drive strong business results.
Key responsibilities typically include:
- Assisting the store manager in day-to-day retail and restaurant operations
- Guiding, mentoring, and supporting team members to maintain high performance and service standards
- Ensuring prompt, friendly, and efficient customer service during busy shifts
- Maintaining high standards of food safety, hygiene, and store presentation
- Assisting with inventory control, stock management, and ordering
- Helping to foster a positive, energetic, and collaborative team culture aligned with Mad Mex values
We are looking for someone who brings energy, enthusiasm, and a hands-on leadership style to the restaurant floor. If you have a passion for great food, excellent people skills, and a desire to grow within a dynamic and expanding brand, we want to hear from you. Apply today to join the Mad Mex team in the Rockdale area and help us continue to serve up fresh, bold flavors every day.
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