Client Care Coordinator | Clinical Administration – Hobart
Neurosensory · North Hobart, Hobart · 📍 View on map
About this job
Neurosensory is seeking a dedicated and experienced customer service and administration professional to join our Hearing Clinic in North Hobart, Hobart, as a part-time Client Care Coordinator. If you love interacting with people, providing five-star client service, and keeping essential administrative processes running smoothly, this is a wonderful opportunity to make a difference in people’s lives in a role with purpose and potential.
In this pivotal position, you will work closely with the Senior Clinician in Charge to ensure the smooth day-to-day operations of the clinic. You will serve as the welcoming face and voice of our practice, managing client enquiries, coordinating appointments, and supporting clinical administration.
Key responsibilities typically associated with this role include:
- Providing exceptional, compassionate customer service to clients both in person and over the phone
- Managing appointment scheduling, patient intake, and clinic diaries
- Handling general administrative tasks such as data entry, correspondence, and record management
- Collaborating closely with clinical staff to support efficient daily clinic operations
- Assisting with billing, payments, and general front-of-house duties
To thrive in this role, you should possess a strong background in customer service and administration, ideally within a healthcare or clinical setting. An eye for detail, excellent communication skills, and the ability to multitask in a busy environment are essential. You should also be comfortable handling sensitive information with confidentiality and professionalism.
If you are ready to bring your organizational skills and passion for helping others to a rewarding part-time role at Neurosensory in Hobart, we invite you to apply today and help us deliver exceptional care to our community.
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