About this job
Are you outgoing, full of energy, and someone who loves talking to people? We are currently seeking a dedicated Contact Centre Agent to join the team at EE on a full-time, permanent basis. Based in the Chirton, North Shields area, this role is a fantastic opportunity for individuals who thrive in a fast-paced, customer-focused environment.
Whether you have previous background experience in retail, hospitality, or customer service, you already know how to connect with people and handle customer enquiries effectively. In this role, you will be the friendly voice of our brand, helping customers find the right products and solutions while delivering an exceptional service experience.
Here is what you can expect from the role:
- Engaging with customers over the phone to understand their needs and promote relevant EE products and services.
- Delivering outstanding customer service and building strong, positive rapport with every caller.
- Working collaboratively as part of a supportive and energetic team within a vibrant contact centre environment.
- Meeting and aiming to exceed daily and weekly performance targets and incentives.
- Participating in ongoing training and development to help you grow your career within the business.
This is a full-time position offering a competitive starting salary of £23,607 per year, with opportunities for career progression and performance-related incentives. If you are ready to take the next step in your career with a well-known, industry-leading brand, we would love to hear from you. Submit your application today to join our dynamic team in North Shields.
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