About this job
We are currently seeking a dedicated and enthusiastic Contact Centre Agent to join the EE team on a full-time, permanent basis in Wellfield, Whitley Bay. If you are outgoing, full of energy, and love talking to people, this is a fantastic opportunity to build a rewarding career with a leading brand.
In this dynamic sales and customer service role, you will be the friendly voice of EE, engaging with customers to understand their needs and offering the best solutions and products. Whether you have previous experience in retail, hospitality, or a customer-facing environment, your ability to connect with people and deliver exceptional service will help you thrive.
Key responsibilities for this role typically include:
- Handling inbound and outbound customer interactions with professionalism and enthusiasm
- Identifying customer needs and recommending suitable EE products, services, and upgrades
- Achieving performance targets and contributing to team sales goals
- Accurately updating customer records and information systems
- Delivering a memorable and positive customer experience on every call
Position details:
- Role: Contact Centre Agent (Sales Advisor)
- Location: Wellfield, Whitley Bay
- Employment Type: Full-time, Permanent
- Salary: £23,173 per year
If you are ready to bring your customer service skills and vibrant personality to a supportive and engaging work environment, we want to hear from you. Apply today to take the next step in your career with EE.
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