About this job
EE is looking for an outgoing and energetic Contact Centre Agent to join our vibrant team in Hillhead, Glasgow City Centre. This is a full-time position offering a salary of £27,403 per year, with a scheduled start date of 7 September 2026.
If you love talking to people and thrive in a dynamic environment, this role is a great fit. While background experience in customer-facing roles like retail or hospitality is beneficial, your enthusiasm and drive to succeed in sales are what truly matter. You will be part of a supportive and lively team where you can challenge yourself and grow your career.
Key responsibilities and what you can expect in this role include:
- Engaging directly with customers via phone and digital channels to discuss and promote EE products and services.
- Delivering exceptional customer service while identifying sales opportunities to meet and exceed targets.
- Working collaboratively with the Glasgow team to foster a positive, high-energy working environment.
- Navigating internal systems efficiently to manage customer accounts and process orders accurately.
- Adapting to a full-time shift pattern while maintaining a motivated and professional attitude.
We are looking for candidates who possess strong communication skills, a natural talent for persuasion, and the resilience to thrive in a target-driven setting. If you are ready for a more exciting challenge where your people skills are truly valued, we want to hear from you. Apply today to start your journey with EE in Glasgow.
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