About this job
EE is looking for an enthusiastic and outgoing Contact Centre Agent to join the team on a full-time, permanent basis. Based in the Great Usworth and Washington area, this role is well-suited for individuals who thrive in a fast-paced environment and enjoy talking to people every day.
If you have previous experience in customer-facing environments such as retail or hospitality, your skills will transfer naturally to this position. We are looking for energetic communicators who know how to connect with customers, understand their needs, and guide them toward the right solutions.
As a Contact Centre Agent with EE, your day-to-day responsibilities will include:
- Engaging warmly with customers over the phone to discuss products and services
- Identifying customer needs and recommending suitable EE offerings
- Working collaboratively within a vibrant team to achieve collective goals
- Delivering a high standard of customer service that reflects the EE brand
- Navigating internal systems efficiently while speaking with customers
This full-time position comes with a starting salary of £22,741 per year. You will benefit from working in a supportive, dynamic environment with opportunities to develop your communication and sales skills.
We are keen to hear from motivated individuals who are ready to start their next career chapter with a leading brand. If you are full of energy and ready to take on a fresh challenge in a customer-focused role, we encourage you to apply today.
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