About this job
EE is seeking an outgoing and energetic Customer Service Advisor to join our team in Hillhead, Glasgow City Centre. If you love talking to people, thrive in a dynamic environment, and are looking for an exciting role where you can truly challenge yourself, this is the opportunity for you.
Please note an important detail regarding the schedule: the original listing notes a start date of 07.09.2026 and a full-time shift pattern of 37.5 hours per week. While the initial request mentions part-time, please be aware that this position is a full-time role only, and part-time hours are not available.
We are looking for candidates who possess great interpersonal skills and a natural drive to help customers. Ideal backgrounds include previous experience in retail or hospitality, where you have honed your ability to communicate effectively, understand customer needs, and deliver exceptional service.
As a Customer Service Advisor with EE, your day-to-day responsibilities will typically involve:
- Engaging warmly with customers and building strong, positive rapport
- Listening to customer requirements and matching them with the right products and solutions
- Working within a fast-paced team environment to achieve individual and team goals
- Handling customer queries and resolving issues with professionalism and enthusiasm
- Representing the EE brand with confidence and a customer-first attitude
The salary for this position is £26,810 per year. If you have a background in customer-facing roles such as retail or hospitality and want a rewarding career path with EE, we want to hear from you. Apply today to start your journey with us.
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