About this job
We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join the team at EE on a full-time, permanent basis. Based at our Tyneside location on Silver Fox Way, Walkerville, Newcastle Upon Tyne (NE27 0QJ), this role offers an exciting opportunity for someone who thrives in a vibrant, people-focused environment.
If you are outgoing, full of energy, and genuinely love talking to people, this could be the ideal career move for you. Perhaps you have previous experience working in retail, hospitality, or customer-facing environments. You already know how to handle customer interactions with care and confidence, and you are ready to bring those valuable interpersonal skills to a leading telecommunications brand.
The starting salary for this full-time position is £23,319 per year, providing a stable and reliable income as you embark on your journey with us. Training and support will be provided from your start date in July 2026 onwards to ensure you have all the tools necessary to succeed in your daily responsibilities.
Key responsibilities in this role typically include:
- Delivering exceptional customer service and support across various channels
- Engaging with customers to understand their needs and provide suitable solutions
- Representing the EE brand with professionalism, enthusiasm, and energy
- Working collaboratively with team members to achieve shared goals and targets
- Handling customer queries and resolving issues efficiently and effectively
We are looking for candidates who are ready to commit to a full-time schedule and eager to grow within a supportive workplace. If you possess a natural flair for communication and a strong customer-first attitude, we encourage you to apply and take the next step in your career with EE.
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