About this job
We are currently seeking a welcoming and professional Front Office Receptionist to join the team on a full-time basis at the RACV Royal Pines Resort, located in the beautiful Gold Coast region of Queensland. This is an exciting opportunity for a junior to mid-level customer service professional looking to build their career with a large, trusted Australian brand and Victoria’s largest member-based organisation.
In this dynamic front office role, you will act as the face of our resort, delivering exceptional service and memorable experiences to our members and guests from the moment they arrive. As part of a purpose-driven organisation dedicated to creating meaningful travel and leisure experiences, your day-to-day responsibilities will naturally involve welcoming visitors, managing inquiries, coordinating check-ins and check-outs, and ensuring a smooth, professional reception area.
To be successful in this position, you will possess a natural passion for customer service, strong communication skills, and the ability to manage multiple tasks in a fast-paced hospitality environment. A collaborative team player mindset and a commitment to maintaining high standards of presentation and guest satisfaction are essential for this role.
Joining the RACV team means you will have the opportunity to grow within a supportive and purpose-driven workplace. In addition to working in a stunning resort setting on the Gold Coast, you will enjoy generous employee benefits and exclusive discounts on a wide range of RACV products and resorts.
If you are ready to take the next step in your career with a well-respected Australian organisation where great things start, we invite you to apply for this full-time Front Office Receptionist position today.
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