Senior Seamer Service Representative

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division.  This individual is a key member of the Technical Services Team who supports various customer-filling operations.   Position accountabilities include the following: 

• Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company’s final product and the customer’s filling processes. 
• Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
• Interact with other members of the Company’s Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
• Provide double-seaming training for customers.

Requirements for this position would include the following:  

• High school diploma or equivalent required.  Associate degrees or technical school certificate in a mechanical related discipline a plus
• Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
• Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
• Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
• Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
• Effective communication skills, both verbal and written as well as proven presentation skills.
• Ability to clearly and effectively interact with customers on a variety of levels.
• Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
• Ability to work overtime during the week and week-ends based on customer needs.
• Ability to travel (car and/or plane) up to 70% of the time.   This will include some international travel to Canada