Vice President, Client Service Management (Corporate Trust, Australia)

BNY is seeking a dedicated and experienced professional to join our team as the Vice President, Client Service Management, focusing on Corporate Trust in Australia. This is a full-time opportunity based in the Wongarbon and greater Dubbo area, where you will play a critical leadership role in maintaining and developing our valued client relationships.

In this dynamic position, you will hold primary responsibility for the management of a dedicated portfolio of Corporate Trust clients and accounts. Serving as the essential day-to-day contact, you will act as the primary account representative to ensure exceptional service delivery across the entire client relationship. Your expertise will be vital in navigating complex financial landscapes and delivering high standards of operational excellence.

Key responsibilities for this role include:

• Providing comprehensive day-to-day oversight of assigned Corporate Trust accounts and portfolios.
• Coordinating a diverse range of services to ensure seamless delivery and high client satisfaction.
• Carefully monitoring contractual obligations to ensure all operational and regulatory standards are met.
• Serving as the trusted escalation point for client inquiries, resolving issues promptly and professionally.
• Collaborating with internal teams and stakeholders to align service delivery with client expectations and organizational goals.

We invite candidates with a strong background in client service management and corporate trust operations to apply. If you possess a proven ability to manage complex account portfolios, build lasting client relationships, and thrive in a fast-paced financial environment, we look forward to reviewing your application to join BNY.

• Company: BNY
• Location: Wongarbon, Dubbo Area
• Job Category: Accounting & Finance Jobs
• Job Tags: Full-time, Wongarbon