Workplace Associate

At Flexport, we believe global trade can move the human race forward, and our mission is to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes use Flexport technology to move merchandise across countries worldwide, and we are looking for dedicated individuals to join our team.

As a Workplace Associate at Flexport, you will help shape the daily rhythm and culture of our office, serving as the heart of hospitality and the operational engine behind a thoughtful, inclusive employee experience. You will create an environment where teams can thrive and where our values are felt in the details that make a big difference.

What you’ll do:

• Be the first point of contact, delivering a high-touch, people-first experience at our front desk.
• Partner closely with the General Manager or Branch Manager to support the unique needs of the office and align workplace operations with business goals.
• Drive logistics and experience coordination for in-office events such as happy hours and special programming.
• Collaborate with the Workplace Manager to ensure our office is fully stocked, functional, and ready for daily use.
• Own the local Jira ticketing queue, promptly responding to and escalating workplace requests.
• Act as a liaison with building management to manage access, vendor registration, and maintenance requests.
• Maintain the look and feel of our space, from conference rooms to kitchens, ensuring alignment with our culture of excellence.
• Provide an extra set of eyes and ears on office operations, vendors, security, and facilities.
• Help ensure compliance and safety across our workplace, serving as a culture ambassador for employee wellbeing.
• Partner with IT to support new hire workstation setups, internal moves, and onboarding touchpoints.
• Support ad hoc administrative needs and special projects to help create a world-class workplace.

What you’ll need:

• A bachelor’s degree or equivalent professional experience.
• 2+ years of experience in office coordination, workplace operations, or administrative support, with a preference for fast-moving or high-growth environments.
• High emotional intelligence and a strong motivation to make others feel supported and successful.
• Clear, confident written and verbal communication skills.
• Experience helping stand up a new office or growing team is considered a plus.
• The ability to work across teams and partner closely with leadership to solve real business needs.
• Strong organizational skills and exceptional attention to detail.
• A natural problem-solving mindset with a bias for action and reliability.
• Warmth and professionalism in every interaction, ensuring others feel welcome and safe.

The US base salary range for this position is $35 USD (this does not include bonus, equity, and benefits). Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.

Flexport is committed to equal opportunity and values a diverse, dedicated, and engaged workforce. All qualified applicants will receive consideration for employment regardless of protected characteristics under applicable law.