Senior Seamer Service Representative

Crown Cork & Seal USA, a global Fortune 500 packaging manufacturer, has an immediate opening for a Senior Seamer Service Representative in the North American Beverage Division based in Maryland Heights, MO. In this vital role as a key member of the Technical Services Team, you will support various customer-filling operations and serve as a primary resource for technical expertise and client satisfaction.

Position accountabilities include the following:

• Act as the key interface between the company and the customer in troubleshooting problems associated with the company’s final product and the customer’s filling processes.
• Support the customer in areas such as equipment audits, rework of the final filled products, overhauls, and equipment conversion.
• Interact with other members of the company’s sales team to develop strategies, resolve problems, and implement solutions to support the customer.
• Provide double-seaming training for customers.

Requirements for this position would include the following:

• High school diploma or equivalent required, with associate degrees or technical school certificates in a mechanically related discipline considered a plus.
• Working knowledge of beverage can seamers, specifically Angelus, Pneumatic Scale, and Continental.
• Working knowledge of beverage fillers equipment, such as Crown, H&K, and Cemco.
• Proven mechanical skills including the ability to use gauges, dial calipers, micrometers, and other related instruments.
• Strong PC skills including a working knowledge of Microsoft Office applications including Word, Excel, Access, Outlook, and PowerPoint.
• Effective communication skills, both verbal and written, alongside proven presentation skills and the ability to interact clearly and effectively with customers on a variety of levels.
• Ability to identify a final packaged product that is not working or defective, troubleshoot potential causes, and incorporate a solution for effectively resolving the problem.
• Ability to work overtime during the week and weekends based on customer needs.
• Ability to travel by car and/or plane up to 70% of the time, which will include some international travel to Canada.

• Company: Crown Cork & Seal USA
• Location: Maryland Heights, MO
• Job Tags: Maryland Heights