About this job
EE is looking for an outgoing and energetic Customer Service Representative to join our team at the Tyneside location on Silver Fox Way, Newcastle upon Tyne. This is a permanent, full-time opportunity starting from July 2026 onwards, offering a competitive salary of £23,408 per year.
If you love talking to people and have previous experience in customer-facing environments such as retail or hospitality, this could be the ideal role for you. As part of our team, you will be the face of EE, engaging with customers, understanding their needs, and delivering exceptional service and sales support.
Key responsibilities for this role typically include:
- Engaging warmly and professionally with customers via phone or in person
- Identifying customer needs and recommending appropriate products and services
- Meeting and exceeding team performance goals and customer satisfaction targets
- Handling customer queries and resolving issues effectively
- Working collaboratively with colleagues in a fast-paced environment
We are looking for candidates who possess strong communication skills, a positive attitude, and a natural ability to connect with people. Whether you are looking to take the next step in your career or bring your existing retail and hospitality experience into a new setting, we provide the training and support you need to succeed.
If you are ready to start an exciting new chapter with a leading brand in Walkerville, Newcastle Upon Tyne, we want to hear from you. Apply today to secure your place with EE.
Apply
Hiring process handled by the employer
